Terms and Conditions

Last updated: 9 August 2026

Welcome to WhiteKurti.com. These Terms and Conditions govern your access to and use of our website, products and related services.

This document is an electronic record under the Information Technology Act, 2000 and applicable rules. It is generated electronically and does not require a physical or digital signature.

WhiteKurti.com is owned and operated by Prisu Enterprises, having its principal business address at B-43, Barkat Nagar Vistar, Tonk Phatak, Jaipur, Rajasthan – 302015, hereinafter referred to as “WhiteKurti,” “Platform Owner,” “we,” “us” or “our.”

By accessing WhiteKurti.com, creating an account or placing an order, you agree to these Terms and Conditions, together with our Privacy Policy, Shipping Policy, Cancellation Policy and Return and Refund Policy.

1. Eligibility and Account Information

You must be legally capable of entering into a binding contract under Indian law to use this website or place an order.

You agree to provide true, accurate and complete information while registering, ordering or communicating with us. You are responsible for maintaining the confidentiality of your account information and for activities performed through your account.

2. Products and Product Information

WhiteKurti.com specialises in selling white kurtis and related fashion products.

We make reasonable efforts to display product descriptions, measurements, materials, colours and photographs accurately. However, the actual colour or appearance of a product may vary slightly because of lighting, photography, screen settings or manufacturing variations.

Customers are responsible for reviewing the product description, size chart, fabric information and care instructions before placing an order.

All products are subject to availability. We may correct product information, pricing errors or stock status and may cancel an affected order after notifying the customer and issuing an applicable refund.

3. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected product. An order is considered accepted after we confirm it or dispatch the product.

We reserve the right to refuse or cancel an order due to:

• Product unavailability;
• Incorrect pricing or product information;
• Payment failure or suspected fraud;
• Incorrect or incomplete delivery details;
• Abuse of offers, discounts or website services; or
• Any legal, operational or security-related reason.

If payment has already been received for a cancelled order, the eligible amount will be refunded through the applicable payment method within a reasonable period.

4. Prices and Payments

Product prices are displayed in Indian Rupees unless stated otherwise. Applicable taxes, shipping fees and other charges, if any, will be disclosed on the product page or during checkout.

You agree to pay the complete amount shown at checkout. Payments may be processed through third-party payment providers, and their respective terms and privacy policies may also apply.

We do not guarantee the continuous availability of every payment method.

5. Shipping and Delivery

Estimated delivery periods are provided for convenience and may vary depending on the delivery location, courier operations, weather, public holidays, incorrect address details or circumstances beyond our reasonable control.

Customers must provide a complete and accurate delivery address and an active contact number. WhiteKurti will not be responsible for delays or failed deliveries caused by incorrect information supplied by the customer.

Shipping and delivery will also be governed by our Shipping Policy.

6. Cancellations, Returns, Exchanges and Refunds

Order cancellations, returns, exchanges and refunds are governed by our applicable Cancellation and Return and Refund Policies.

Customers should inspect delivered products promptly. If a product is defective, damaged, incorrect or materially different from its description, please contact us within the period specified in our Return and Refund Policy and provide the order details and supporting photographs or videos where reasonably required.

Products must satisfy the stated return eligibility conditions. Certain products may not be returnable where permitted by applicable law, including products that have been used, washed, altered, damaged after delivery or returned without their original tags and packaging.

Nothing in these Terms limits any non-waivable rights available to consumers under applicable law.

7. Promotions and Discount Codes

Offers, discounts and promotional codes may be subject to additional conditions, validity periods, product restrictions and availability.

Unless expressly stated otherwise, offers cannot be combined, transferred, exchanged for cash or applied to previously placed orders. We may withdraw or modify a promotion where reasonably necessary, subject to applicable law.

8. Permitted Use

You agree to use WhiteKurti.com only for lawful purposes. You must not:

• Attempt to gain unauthorised access to the website or another user’s account;
• Introduce malware, harmful code or disruptive technology;
• Copy, reproduce or commercially exploit website content without permission;
• Submit false, misleading or fraudulent information;
• Interfere with the website’s operation or security;
• Place fraudulent orders or misuse discounts and promotions; or
• Use the website in violation of Indian or other applicable laws.

Unauthorised use may result in suspension of access, cancellation of orders and appropriate legal action.

9. Intellectual Property

The WhiteKurti name, website design, text, photographs, graphics, logos, product presentation and other original content available on the website are owned by or licensed to Prisu Enterprises and are protected by applicable intellectual-property laws.

Accessing the website does not grant you ownership or a licence to copy, modify, reproduce, distribute or commercially use its content without prior written permission.

10. Third-Party Services and Links

The website may contain links to payment providers, delivery partners, social-media platforms or other third-party websites and services.

Those services operate independently and may be governed by their own terms and privacy policies. We are not responsible for third-party content, availability, security or practices, except to the extent required by applicable law.

11. Reviews and User Content

If you submit a review, photograph, comment or other content, you confirm that it is truthful, lawful and does not infringe another person’s rights.

You grant us permission to display and use submitted content in connection with our website and marketing, subject to applicable law and our Privacy Policy. We may remove content that is unlawful, abusive, misleading or unrelated to the product or service.

12. Disclaimer and Limitation of Liability

We make reasonable efforts to keep the website and its information accurate and available. However, uninterrupted or error-free operation cannot be guaranteed.

To the fullest extent permitted by law, Prisu Enterprises will not be liable for indirect, incidental, special or consequential loss resulting from the use of, or inability to use, the website.

Our liability relating to a particular order will not exceed the amount paid for the product giving rise to the claim, except where a different liability is required under applicable law.

Nothing in this section excludes liability that cannot legally be excluded or restricts a consumer’s statutory rights.

13. Indemnity

You agree to indemnify and hold Prisu Enterprises, its representatives and service providers harmless against claims, losses or reasonable expenses arising from your unlawful use of the website, breach of these Terms or infringement of a third party’s rights.

This provision applies only to the extent permitted by applicable law.

14. Force Majeure

We will not be responsible for a failure or delay caused by circumstances reasonably beyond our control, including natural disasters, extreme weather, strikes, transport disruption, government action, internet failures, epidemics, war, civil unrest or failures of third-party service providers.

15. Changes to These Terms

We may revise these Terms when necessary to reflect changes in our products, operations or applicable laws.

The latest version and its effective date will be published on this page. Continued use of the website after an update constitutes acceptance of the revised Terms, subject to applicable law.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to the rights and remedies available to consumers under applicable consumer-protection laws, disputes relating to these Terms will be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan.

Nothing in these Terms prevents an eligible consumer from approaching a competent consumer commission or other authority under applicable law.

17. Grievance Redressal

For complaints concerning an order, product, payment, delivery, return or refund, please contact:

Grievance Officer: Priyanshu Kumawat
Designation: Grievance Officer
Business: Prisu Enterprises
Email: hi@whitekurti.com
Phone: +91 86191 42438
Address: B-43, Barkat Nagar Vistar, Tonk Phatak, Jaipur, Rajasthan – 302015

We will endeavour to acknowledge consumer complaints within 48 hours and resolve them within one month, in accordance with applicable law.

18. Contact Us

For assistance or questions regarding these Terms:

WhiteKurti.com — Prisu Enterprises
Email: hi@whitekurti.com
Phone: +91 86191 42438
Address: B-43, Barkat Nagar Vistar, Tonk Phatak, Jaipur, Rajasthan – 302015