Return & Cancellation Policy

At WhiteKurti, your satisfaction matters to us. We want you to love what you order, and we’ve made our return and cancellation process simple and hassle-free.

Returns

We offer a 5-day easy return policy, valid from the date of order delivery. If you’re not completely satisfied with your purchase, you may return it within 5 days for a full refund.

Conditions for return:

The item must be unused, unwashed, and in its original condition, with all tags and packaging intact
Products marked as “Final Sale” or purchased during clearance sales may not be eligible for return (if applicable)
Returns must be initiated within 5 days of delivery

How to return an item:

Contact us at hi@whitekurti.com or via our Contact Us page with your order number and reason for return
Our team will arrange a pickup or share return instructions
Once the item is received and inspected, your full refund will be processed to your original payment method (or as store credit, for COD orders) within 5 business days

Cancellations

You may cancel your order before it has been shipped, free of charge. Once an order has been shipped, it can no longer be cancelled but can be returned as per our return policy above.

To cancel an order, please contact us as soon as possible at hi@whitekurti.com or via our Contact Us page with your order number.

Refunds

Once your returned item is received and approved, we will initiate a full refund. Refunds are credited to your original payment method within 5 business days, depending on your bank or payment provider. For COD orders, refunds will be processed via bank transfer or UPI.

For any questions, reach out to us anytime — we’re happy to help.