Sample page: replace the bracketed details and review this content for your actual store before launch.
Delivery destinations
We currently deliver to [serviceable regions / PIN codes in India]. Availability depends on the delivery address and courier service.
Processing and dispatch
Orders are prepared within [number] business days after [payment / confirmation]. Pre-orders and made-to-order items follow the timeline shown on the product page. Business days exclude [your closure days and public holidays].
Estimated delivery
After dispatch, delivery usually takes [range] business days for [region] and [range] for [other regions]. These are estimates. Weather, public holidays and courier disruptions may cause delays. Contact us if your parcel is overdue.
Shipping charges
Applicable shipping charges are displayed before payment. State your actual free-shipping threshold, exclusions and cash-on-delivery fees here, if offered. Do not promise free shipping unless the checkout is configured accordingly.
Tracking
When dispatched, your order details will include the courier name, tracking number and tracking link, where available. Use Track your order or sign in to your account.
Addresses, missed deliveries and delays
Please provide a complete address, PIN code and reachable phone number. Request address corrections promptly. Explain your actual re-delivery, failed-delivery and return-to-origin process here. If tracking says delivered but the parcel is missing, contact support for an investigation.
Help with an order
Have your order number and billing email ready. We will review delivery problems and explain the next steps.